For Denmark only we have a seperate store: www.shopamerica.dk.

For Sweden only we have a seperate store: www.shopamerica.se.

Both are in local currency.

  • During the Corona pandemic not all service points might be open, before you select a location you must check if it’s open**.
  • Due to the pandemic we see a large increase in orders. It’s very busy in our warehouse and with the postal services, expect delays in shipping. Right now at our warehouse the delay is small +1 extra day for some orders. The postal services delays varies from zero to a few days. Order in time to avoid stress on a delivery deadline!

Our low shipping rates across Europe:

€ 4.99

  • The Netherlands
  • Belgium
  • Germany

€ 6.99

  • Austria
  • Czech Republic
  • Danmark*
  • France
  • Hungary
  • Luxembourg
  • Poland
  • Portugal
  • Slovenia
  • Slovakia
  • Spain**
    **Canary Islands excluded

€ 9.99

  • Croatia*
  • Estonia*
  • Finland
  • Greece*
  • Ireland
  • Italy
  • Latvia*
  • Lithuania
  • Sweden*
  • From our warehouse in the Netherlands we ship across Europe at truly low shipping rates. All products are in stock in our warehouse, they’re already within the EU. There are no extra, or unexpected costs for you!
  • We ship to 24 countries in the EU. That means we’re covering 418 million people within the European Union (94%). Isn’t that amazing if you think about it? The power of the Internet and the European Union.
  • If you’ve ever been frustrated by our competitors who promise low shipping, but then still charge a lot at checkout, you’re not alone! We don’t do that, our pricing is simple. Each parcel can weigh up to 20 kilos. You can order a lot of Pop-Tarts for that!
  • To make this possible our minimum order amount is €35.
  • We ship with PostNL, DHL, DPD, and UPS. We choose the optimal shipping partner depending on weight and country.
  • All shipments have a Track and Trace code, you will receive a link within 48 hours on weekdays. If not, please contact us!
  • If your order is heavier than 20 kilos you’ll be charged for multiple parcels, depending on the weight.
  • Using a service point (local pickup location) is only available if your total order weighs less than 20 kilos.
  • *There is a €10 remote area surcharge for some postal codes in Croatia, Denmark, Estonia, Greece, Latvia, and Sweden.
  • Weather across Europe varies greatly. All parcels are shipped at your own risk, if it’s hot be careful that some products may melt.
  • Home or work delivery means 1 delivery attempt. If unsuccessful, it goes to a service point, you must collect it there within 1 week**.
  • We are unable to ship to: Bulgaria, the Canary islands, the Faroe islands, Greenland, Iceland, Liechtenstein, Malta, Norway, Romania, Russia, Switzerland, and the United Kingdom. (or anywhere else outside the European Union).
  • In case you do place an order to one of the above countries, we will cancel the order, and refund the money paid minus the costs.

Shipping details per country:

 Country: Shipping per parcel 0-20kg: Estimated delivery time (delays are possible due to weather/covid restrictions):
 Austria €6.99 3-5 working days.
 Belgium €4.99 2-3 working days.
 Croatia* €9.99 4-8 working days.
 Czech Republic €6.99 4-8 working days.
 Denmark* €6.99 2-3 working days.
 Estonia* €9.99 4-8 working days.
 Finland €9.99 4-8 working days.
 France €6.99 3-5 working days.
 Germany €4.99 2-4 working days.
 Greece* €9.99 5-10 working days.
 Hungary €6.99 4-8 working days.
 Ireland €9.99 4-10 working days.
 Italy €9.99 4-10 working days.
 Latvia* €9.99 4-8 working days.
 Lithuania €9.99 4-8 working days.
 Luxemburg €6.99 4-8 working days.
 Monaco €9.99 4-8 working days.
 Netherlands €4.99 1-3 working days.
 Poland €6.99 4-8 working days.
 Portugal €6.99 4-8 working days.
 Slovenia €6.99 4-8 working days.
 Slovakia €6.99 4-8 working days.
 Spain €6.99 4-10 working days.
 Sweden* €9.99 3-5 working days.

Returns:

Due to health & safety regulations, and the perishability of food items, no returns are possible on food items. Food products have no right of withdrawal. Gift cards are also exempt from withdrawal rights and cannot be returned.

You can return non-food items within 30 days if unopened and unused. We pay all shipping charges for sending the item to you if you sent back the complete order and consist of non-food items only. You’ll have to pay for the return shipment to the Netherlands. If you keep one or more products (mandatory with food items) we’ll not reimburse the shipping costs you have paid on your original order.

**Was your parcel undeliverable, or not collected at a service point within one week, it will be send back to us and incur return shipping costs on top of the costs sending the parcel to you. All shipping costs will be deducted from your refund. This is much more than the shipping rates advertised on this page. That is because we subsidise shipping when you buy our products. If they are returned you don’t buy them and if they contain food items there is no right of withdrawal. Expects costs between €15 and €45 for a return because of this. Also, short best before/expired products that are labeled as such, can not be refunded either.

Tips for a smooth delivery:

  • Check your address for errors in the confirmation email.
  • Make sure you address is on a public road and accessible by the mail service.
  • The address has a doorbell with a clearly marked (house) number.
  • Add a valid mobile phone number and a valid email address to your order.

We sent a confirmation email immediately after your payment. The postal service sends a tracking link within 48 hours on weekdays. If you did not get one or both emails your email spam filters are most likely set to strict. Please contact us as soon as possible so we can still help you. When you contact us only a week, or later, telling us you did not hear from us we can’t help you anymore. The parcel will then be returned with the associated costs.

Damages:

Most parcels arrive without damages but if they do we’re really sorry about that. It’s good to know this before you make a claim: claims have to be made within 3 days after you received your parcel. You also need to have photos available. Also, note that a dent in the packaging of a product is not considered damage. Only when the product can not be consumed anymore like you’re supposed to, it’s damage. Cookies, chocolate bars, and crips (chips) are so vulnerable we can not guarantee they’ll not break during transport. It’s not possible to claim these items. You order them primarily for their taste.

Contact:

Questions? Please don’t hesitate to contact us. We’re here to help!