Our low shipping rates across Europe:

Our minimum order amount is €25. The following charts indicate our shipping costs and delivery times across Europe:

A Note About Chocolate and Confectionery:

Purchasing chocolate or confectionery during hot days are done so at your own risk.

A Note About Shipping Prices:

Quoted rates are for regular addresses only. Difficult to reach locations like islands, ski resorts et cetera will incur a surcharge ranging from €15-€25. If this applies to your order we will contact you about paying this surcharge or, if you prefer, cancel and refund the order.

We ONLY ship to EU member countries (except Malta)

We can accept orders from Latvia, Lithuania and Bulgaria, but if you want your order to be shipped to that country you need to get in touch with us first. There will be stricter payment requirements. WE CAN NOT ACCEPT ORDERS FROM NORWAY, SWITZERLAND, ICELAND or RUSSIA or any other non-EU member country. Please do not order with a different country as the shipping address if your country is not available in the list. If your country is not in the list we are not able to ship to you. All cost associated with invalid orders will be charged.

Delivery costs across Europe (except Belgium and The Netherlands, see tables below for Belgium and the Netherlands):

 Country: Shipping costs: Carrier and estimated delivery time:
 Austria €9,99 (<20kg)
€14,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Croatia €24,99 (<20kg)
€34,99 (20-30kg)
€49,99 (30kg+)
DPD. 3-5 working days.
 Czech Republic €11,99 (<20kg)
€16,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Denmark €9,99 (<20kg)
€12,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Estonia €14,99 (<20kg)
€19,99 (20-30kg)
€24,99 (30kg+)
DPD. 3-5 working days.
 Finland €19,99 (<20kg)
€24,99 (20-30kg)
€39,99 (30kg+)
DPD. 3-5 working days.
 France €9,99 (<20kg)
€14,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Germany €6,99 (<30kg)
€12,99 (30kg+)
DHL. 2-4 working days.
 Greece €24,99 (<30kg)
€49,99 (30kg+)
DHL. 3-5 working days.
 Hungary €9,99 (<20kg)
€14,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Ireland €14,99 (<20kg)
€19,99 (20-30kg)
€24,99 (30kg+)
DPD. 3-5 working days.
 Italia €14,99 (<30kg)
€29,99 (30kg+)
DHL. 3-5 working days.
 Liechtenstein €11,99 (<20kg)
€19,99 (20kg+)
DPD. 3-5 working days.
 Luxemburg €9,99 (<20kg)
€14,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Monaco €9,99 (<20kg)
€19,99 (20kg+)
DPD. 3-5 working days.
 Poland €11,99 (<30kg)
€19,99 (30kg+)
DHL. 3-5 working days.
 Portugal €19,99 (<20kg)
€24,99 (20-30kg)
€39,99 (30kg+)
DPD. 3-5 working days.
 Slovenia €11,99 (<20kg)
€16,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Slowakia €11,99 (<20kg)
€16,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 Spain €14,99 (<20kg)
€19,99 (20-30kg)
€24,99 (30kg+)
DPD. 3-5 working days.
 Sweden €11,99 (<20kg)
€16,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
 United Kingdom €9,99 (<20kg)
€14,99 (20-30kg)
€19,99 (30kg+)
DPD. 3-5 working days.
  • All shipments have a Track and Trace code.
  • The carrier above is an indication. We keep the right to change carriers for practical reasons.

Shipping costs and delivery to Belgium

 Shipping method:  Shipping costs:  Carrier and estimated delivery time:
 Pick up Point  €5,99, free from €50  DHL. 2-4 working days. Only <20kg.
 STANDARD (neighbour delivery possible)  €6,99, free from €55  DHL. 1-2 working days.
 PLUS (WITHOUT neighbour delivery)  €7,99  DHL. 1-2 working days.
 PLUS COOL (WITHOUT neighbour delivery)  €7,99  DHL. 1-2 working days.
  • All shipments to Belgium will have a Track and Trace code.
  • All packages to Belgium will be sent with DHL.
  • Do you prefer your parcel not to be delivered at your neighbours? Then choose delivery at a pick up location near you or choose PLUS (WITHOUT neighbour delivery).
  • PLUS COOL is only available on warm days (23 degrees and above)

Shipping costs and delivery to the Netherlands

 Shipping method:  Shipping costs:  Carrier and estimated delivery time:
 Pick up Point  €4,99, free from €40  DHL. 2-4 working days. Only <20kg.
 STANDARD (neighbour delivery possible)  €5,99, free from €45  DHL. 1-2 working days
 PLUS (WITHOUT neighbour delivery)  €6,99  DHL. 1-2 working days.
 PLUS COOL (WITHOUT neighbour delivery)  €6,99  DHL. 1-2 working days.
  • All shipments within the Netherlands will have a Track and Trace code.
  • All packages within the Netherlands will be sent with DHL.
  • Do you prefer your parcel not to be delivered at your neighbours? Then choose delivery at a pick up location near you or choose PLUS (WITHOUT neighbour delivery).
  • PLUS COOL is only available on warm days (23 degrees and above)

Returns:

Dissatisfied with your order? We hope not, but if you are we allow the return of non-food items. You can return non-food items within 30 days if unopened and unused. We pay all shipping charges for sending the item to you if you sent back the complete order. You’ll have to pay for the return shipment. If you keep one or more products (mandatory with food items) we’ll not reimburse the shipping costs you have paid on your original order.

  • Due to health & safety regulations, and the perishability of food items, no returns are possible on food items. Food products have no right of withdrawal.
  • Gift cards are also exempt from withdrawal rights and cannot be returned.

Contact:

Questions? Don’t hesitate to contact us. We’re here to help!